NINEDGE Support
Free shipping over $69, 30-day easy returns, and real support at service@ninedge.com.
Customer support
For order questions, sizing help, shipping updates, returns, exchanges, or product notes, contact the NINEDGE support team.
Order support
Send your order number, email used at checkout, and a short note so support can find the right record quickly.
Sizing help
Share the product name, your usual size, and fit preference if you need help choosing between sizes.
Returns & shipping
Contact us before returning anything. The parcel address is not the return address.
SUPPORT EMAIL
Email service@ninedge.com. We aim to respond within 24 hours on business days.
STORE INFORMATION
Email: service@ninedge.com
Response Time: Within 24 Hours (Business Days)
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
BLUE GLAZED TRADING LIMITED
RM D07, 8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET,
SANPOKONG, KOWLOON HONG KONG
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