Terms of Service

Terms of Service

Review the NINEDGE terms of service for store use, orders, checkout, shipping, returns, and customer responsibilities.

By using this store, you agree to use the website lawfully and provide accurate order information.

Accurate checkout

Customers are responsible for correct shipping and contact information.

Order review

Orders may be reviewed for payment, address, or fulfillment verification.

Support channel

Policy questions should be sent to service@ninedge.com.

Store terms

  • Product availability, pricing, and policies may be updated as the store evolves.
  • Customers are responsible for entering accurate shipping and contact information at checkout.
  • Orders may be reviewed if payment, address, or fulfillment information requires verification.

Customer support

For order questions, returns, exchanges, or policy clarification, contact service@ninedge.com.

Pricing and availability

Product prices, promotions, availability, and descriptions may change as the store is updated. If an order cannot be fulfilled, support will contact you about the available options.

Cancellation

If you need to cancel an order, contact support as quickly as possible. Orders already in processing or shipment may not be cancellable.

Intellectual property

Store content, brand assets, product images, layout, and copy are owned by or licensed to NINEDGE and may not be copied for commercial use without permission.

Limitation

To the maximum extent permitted by law, NINEDGE is not responsible for indirect losses caused by carrier delay, incorrect customer information, customs handling, or unavailable third-party services.

STORE INFORMATION

Email: service@ninedge.com

Response Time: Within 24 Hours (Business Days)

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)

BLUE GLAZED TRADING LIMITED

RM D07, 8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET,
SANPOKONG, KOWLOON HONG KONG

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