NINEDGE Support
Free shipping over $69, 30-day easy returns, and real support at service@ninedge.com.
Shipping & delivery
NINEDGE ships graphic menswear internationally with standard and express options where available. Shipping availability, final cost, and delivery method are confirmed by the active checkout shipping profile.
Free standard shipping
Standard shipping is free when the order total is over $69 USD.
Tracked delivery
Tracking is sent by email after processing and carrier handoff.
Checkout is final
The exact shipping method available to your address is confirmed at checkout.
SHIPPING COSTS & METHODS
The rates below follow the current NINEDGE checkout shipping setup. Orders over $69 USD qualify for free standard shipping; express shipping remains a paid upgrade.
| Shipping method | Estimated time | Cost |
|---|---|---|
| Standard Shipping | 12-15 business days | $12.99 USD; free on orders over $69 USD |
| Express Shipping | 7-15 business days | $25.99 USD |
Shipping Availability
We currently ship to selected eligible destinations, including the United States, United Kingdom, France, Germany, Australia, Canada, and selected European regions. Shipping availability may vary by country, region, address type, and carrier service.
If your country or region is not available at checkout, we are unable to ship to that destination at this time.
We do not ship to certain remote, restricted, high-risk, embargoed, or carrier-unsupported regions. We also may be unable to ship to P.O. boxes, military addresses, freight forwarders, or incomplete addresses.
Free standard shipping applies to eligible destinations only when the order total is over $69 USD. Express shipping is available only for selected destinations and will appear at checkout when supported.
Due to updated EU customs rules, low-value parcels entering the EU may be subject to temporary customs duties based on product category. For EU orders, applicable customs duties are already included in the shipping fee. No extra duty payment is required.
| Order Value | Shipping Fee | Customs Duty |
|---|---|---|
| Under $69 | $15.99 | Included in shipping |
| $69 or more | $6.00 | Included in shipping |
* Applicable customs duties for EU orders are prepaid through the shipping fee where required. Customers do not need to pay duplicate customs duties.
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Luxembourg, Netherlands, Sweden.
Croatia, Cyprus, Greece, Italy, Malta, Portugal, Slovenia, Spain.
Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia.
ESTIMATED TIME BY REGION
Delivery time starts after order processing and carrier handoff. Some regions may only display Standard Shipping at checkout.
| Destination | Standard | Express |
|---|---|---|
| United States | 12-15 business days | 7-15 business days |
| United Kingdom | 8-10 business days | 6-8 business days |
| France | 6-9 business days | 5-7 business days |
| Germany | 7-9 business days | 6-8 business days |
| Australia | 10-14 business days | Standard only |
| Canada | 10-15 business days | Standard only |
| Western / Northern Europe | 9-14 business days | Standard only |
| Other eligible regions | 14-21 business days | Shown at checkout if available |
ORDER PROCESSING
Most orders are processed within 3-5 business days after being placed. During launches, peak seasons, or customs checks, processing and tracking updates may take additional time.
SHIPPING LIMITATIONS
ATTENTION
STORE INFORMATION
Email: service@ninedge.com
Response Time: Within 24 Hours (Business Days)
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
BLUE GLAZED TRADING LIMITED
RM D07, 8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET,
SANPOKONG, KOWLOON HONG KONG
loading