Privacy Policy

Privacy Policy

Read the NINEDGE privacy policy for how customer information is handled for orders, support, checkout, and store communications.

We use customer information to process orders, provide customer service, improve the shopping experience, and meet legal or operational requirements.

Order use

We use order details to process payment, fulfillment, delivery, and support.

Secure checkout

Payment information is handled through secure checkout services.

Contact control

You can contact service@ninedge.com for privacy-related questions.

Information we use

  • Order and contact details needed to complete purchase and delivery.
  • Customer service messages used to support order questions.
  • Website performance information used to improve store experience.

Checkout security

Payment and checkout information is handled through secure checkout services. We do not ask customers to send full payment card details through email.

Cookies and analytics

We may use cookies, analytics, and store performance tools to understand site usage, improve product presentation, prevent fraud, and support checkout functionality.

Service providers

Order processing may involve payment, fulfillment, shipping, email, and customer support providers. These providers use information only as needed to provide their services.

Your choices

You may contact us to ask about your order data, update your contact details, or request support with privacy questions.

Data Security

Our website uses SSL encryption and secure checkout services to help protect personal information submitted during checkout. Payment card information is processed by secure payment service providers. We do not ask customers to send full payment card details by email.

No Sale of Contact Information

We do not sell customer contact information, including email addresses, phone numbers, or shipping addresses.

Marketing and Advertising Use

We do not use a customer?s personal information, photos, reviews, or images for advertising or marketing purposes without the customer?s consent, where consent is required by applicable law.

Promotions and Incentives

We may offer discounts, promotions, or gifts as part of normal marketing activities, but we do not provide incentives primarily for the purpose of collecting personal information.

Your Privacy Rights

Depending on your location, you may have the right to request access, correction, deletion, or limitation of the personal information we hold about you. To submit a privacy request, contact us at service@ninedge.com.

STORE INFORMATION

Email: service@ninedge.com

Response Time: Within 24 Hours (Business Days)

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)

BLUE GLAZED TRADING LIMITED

RM D07, 8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET,
SANPOKONG, KOWLOON HONG KONG

Cart

loading